yCRM is a robust customizable Customer Relationship Management software for Travel, Tourism & Hospitality industry. It comes in various generic as well as Industry specific variants and has many unique features and modules which are not available in other competitor software.
Book A DemoSimple screens, customizable workflows, the latest tech stack, and flexible pricing options make yCRM a preferred lead management software for B2B and B2C’s across domains and industries. The sales CRM software focuses on assisting tour operators and agents manage their business processes seamlessly and efficiently. Our cloud-based and best CRM software helps track emails, lead management, follow-ups, invoices, sales funnel, real-time customer data updates, and increased conversion. Automate several daily tasks in running the travel agency and activities planned with ease and deliver excellent solutions to the customers.
Ensures secure and controlled system access with role-based permissions, SSO, and AD integrations.
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Enables efficient data collection, secure storage, and real-time tracking.
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Streamlines multi-channel campaigns and automated lead capture.
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Provides a structured approach to tracking deals and revenue forecasting.
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Streamlines client handling, sales tracking, and financial management.
Read MoreEnsures efficient query resolution and streamlined interactions.
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Enhances engagement and loyalty through automated follow-ups, personalized travel offers, loyalty programs, and a 360-degree customer view for seamless service.
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Ensures real-time workforce tracking with geo-fencing attendance, GPS-based sales rep monitoring, location-tagged meetings, and distance-traveled tracking for better accountability and efficiency.
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Powerful Reporting & Dashboards module provides AI-driven insights with drill-down reports, performance analytics, customizable dashboards, and third-party BI integrations.
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Centralizes customer interactions with email, SMS, WhatsApp, social media, call APIs, and web chat integrations, ensuring seamless engagement and automated conversation tracking.
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Ensures on-the-go accessibility with Android & iOS support, seamless calling integration, and efficient meeting & appointment management with check-in/check-out tracking.
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Boosts efficiency with automated reminders, lead tracking alerts, bulk data uploads, and marketing automation to streamline operations and customer engagement.
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Enhance operations with third-party integrations, API support for seamless bookings, and efficient tour package management for custom and predefined travel offerings.
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Ensures a scalable, secure, and high-performance system with AI-driven automation, robust architecture, cloud-based hosting, and seamless third-party integrations.
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Ensures seamless assistance with SLA-driven resolutions through multi-channel support, including email, calls, chat, and 24x7 premium assistance for enterprises.
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You can incorporate disparate client data to examine for models, drifts, and other ideas crucial to essential decisions or timely reply to market performance. Furthermore, you can change client data streams from diverse origins such as support calls, social media posts, and sales data to have a look at overall thoughts about your brand..
With more data on control, you can pass on the new contacts quicker and concentrate on encouraging possibilities. You can also be able to check which clients are done for a cross-sell, upsell, or sort out and reactivate inoperative clients. Moreover, genuine commitment means clients are kept pleasant and satisfied with the deep run..
Sales can encourage on-the-ground information to assist marketing profession operations and brand communications. Marketing can support trades with new contacts in bulk. Both partners can exchange insights, deals, and connections that work as add-ons for the sales cycle..
By combining client data in a distributed database allows anyone in the network to access it with a 360-degree aspect of clients. Details such as demographics, contact details, support engagement, and transaction history can be easily accessible using filters and tags..
With a transparent businesses pipeline, it’s simpler to comprehend what tasks and deals are proceeding in and out, what is stagnating and moving, providing you models for prophecy..
Sales can immediately store client data on the domain using mobile access. Assistance can collect client interactions in email, phone, and chat in just some clicks. Advertising can put wings to the sorting of operations feedback. Teams do limited management and operate further on their primary operations. Collect real-time data: Your analytics and reports utilize the latest and updated data. Stay updated of client social stakes: It enables you to control all the pages on social media after sitting at your place, making it simpler to counter immediately to client praises, rants, and brand remarks..
Your analytics and reports utilize the latest and updated data..
It enables you to control all the pages on social media after sitting at your place, making it simpler to counter immediately to client praises, rants, and brand remarks..
